Bild Certified PMVA Training
Great News! Our PMVA Training course is now Bild-ACT Certified and meets the Restraint Reduction Network (RRN) Training Standards.
Dignity at Work
Course Description
The Dignity at Work Online Training equips healthcare professionals with the knowledge and skills to foster a respectful, safe, and inclusive workplace. It highlights the importance of dignity in healthcare environments, provides tools for recognizing and addressing bullying and harassment, and supports the development of positive workplace cultures that benefit both staff and patient care.
Course Summary
Format: Online, self-paced learning
Duration: ~1 hour
CPD Points: 1 CPD Point
Certification: Certificate of Completion
Access Period: 6 months from the date of purchase
Who Is This Course For?
This course is ideal for:
Nurses, midwives, and allied healthcare professionals.
Healthcare assistants and support staff.
Managers and supervisors in healthcare settings.
HR professionals and team leaders.
Anyone working within healthcare who wants to promote dignity and respect in the workplace.
Course Contents
This module covers:
Introduction to Dignity at Work
Definition and significance of dignity in the workplace
Legal obligations and workplace policies
Impact on employee well-being and patient care
Understanding Bullying and Harassment
Differences between bullying and harassment
Examples in healthcare environments
Effects on individuals, teams, and patient outcomes
Promoting a Dignity-Focused Culture
Building positive, respectful work environments
Recognizing and challenging inappropriate behavior
Encouraging openness, trust, and respect
Reporting and Dealing with Incidents
Procedures for reporting bullying or harassment
Confidentiality and protections for complainants
Managerial responsibilities in handling cases
Effective Communication and Conflict Resolution
Active listening and empathy in workplace interactions
Respectful conflict management
Mediation and support services
Supporting Dignity in Practice
Promoting diversity and inclusion
Respecting personal boundaries
Supporting colleagues who experience bullying or harassment
Preventing Retaliation
Understanding the risks and consequences of retaliation
Creating a safe, open culture of reporting
Responding appropriately to retaliation complaints
Reviewing Policies and Procedures
Understanding organizational dignity policies
Disciplinary measures for breaches
Available resources and employee support services
Course Outcomes
By the end of this course, learners will be able to:
Understand the concept and importance of dignity at work in healthcare.
Recognize and differentiate between bullying and harassment behaviors.
Identify the impact of disrespectful behaviors on individuals, teams, and patient care.
Comprehend legal obligations and organizational policies related to dignity at work.
Promote a workplace culture based on respect, dignity, and inclusion.
Apply effective communication strategies to reduce conflict and foster positive relationships.
Follow correct reporting procedures for workplace incidents and access support mechanisms.
Handle and address complaints of bullying and harassment appropriately.
Recognize the dangers of retaliation and contribute to a safe reporting culture.
Review and comply with workplace policies, disciplinary processes, and available support resources.
Frameworks & Standards
This course aligns with:
NMC CPD Requirements: Counts toward the required 35 CPD hours within each 3-year registration cycle (1 CPD point awarded).
Legal and Ethical Standards: Reflects UK employment law, safeguarding, and anti-harassment guidelines.
Best Practice in Healthcare: Promotes respectful workplace cultures, enhancing both staff well-being and patient care.
